Digital technology has such an impact on today’s society that there are countries where running water is a rarity, but the residents own smartphones. The digital age influences the lives of everyone in many ways, including how they interact, work, play, and make purchases.
As such, businesses today need to understand how to exist in the digital universe to maximize brand exposure. In the information below, we take a look at some of the ways the digital landscape has changed business forever.
1. The Virtual Office Solution
Just a few decades ago, the concept of a virtual office was nothing more than that – a concept. Today, more and more companies are ditching the traditional brick-and-mortar full-time office and are embracing the much more efficient virtual office solution.
As digital technology continues to evolve, giving employees the ability to communicate instantly while working from anywhere, the virtual office is going to become more of the rule rather than the exception.
2. Social Media and Instant Messaging
Instant communication is hot right now. Businesses who want to connect with more customers and clients need to embrace this technology.
Social media gives companies a way to interact with their audience, but studies show that more and more people are spending their time on instant messaging apps like Facebook Messenger. For companies hoping to stay in the loop and reach a target audience, finding a way to utilize instant messaging is smart business.
3. Too Much Content
The ability to share anything and everything has its place in marketing, but at some point, it creates a “content overload” that causes people to ignore the majority of what’s on their screens. For example, 3.3 million people share something on Facebook every 60 seconds. In that same time, 29 million messages are sent over Whatsapp.
What this means for business is that competition is fierce. Marketers have to work harder to get their messages across to the people using these platforms without getting lost in the glazed-over reflection of their over-stimulated eyes.
4. A Need for Transparency
Today’s customers demand transparency. This means companies, especially those in the food industry, must be willing to divulge everything they can about the company itself and the products they provide. People want to know what’s in the food they eat and are willing to pay more if the company it comes from gives them the information they want to know.
In addition to transparency in food labels, consumers also demand to know things like how a company treats its employees and what it gives back to its community. Smart business owners understand this need for transparency and work hard to ensure their customers have all the pertinent information – be it good or bad.
5. Influencers Sell
Gone are the days of hiring big celebrities to endorse a product. Today, all you need to do is get a social media influencer to give you a shout-out and then sit back and watch your bottom line soar.
Influencers are regular people who have huge followings online. From social media to YouTube, these people play a huge role in how consumers shop around and purchase the things they want and need.
The digital landscape has changed business forever. While most of these changes have a positive impact on the business world, not all of them are for the better. The world of technology will continue to evolve, and the way we do business will change with it. The only thing you can do as a smart business owner is to jump on the proverbial bandwagon and hang on tight.