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Artificial Intelligence is Powering the Growth of Australian Telehealth Services



Many Australians have traditionally experienced difficulties in accessing timely and quality healthcare, especially those who live in rural or remote regions.

With most medical facilities located in urban areas, thousands of Australians outback must travel long distances to get decent care. Many others are forced to wait in line for hours just to see a specialist. 

The Australian healthcare system is under increasing pressure, but telehealth has helped to reduce the burden by giving people a way to access services remotely.

The government has helped to make these services more mainstream, which is a game-changer for people in remote regions. Private companies have also jumped on the bandwagon. 

Artificial intelligence (AI) technology is a key driver behind the telehealth boom. Many reputable telehealth providers are using AI to take their services to the next level.

With more telehealth providers entering the sector, the landscape has become increasingly cluttered. Reputable comparison platforms such as Medicompare resolve this issue.

They have made it easier than ever for Australians to assess telehealth providers to find the most trustworthy, affordable and effective service available.

Many of the platforms featured on Medicompare have started integrating AI technology to great effect, which helps them stand out from their competitors.

The Healthcare Challenge in Australia

According to government reports, Australia spent more than $252 billion on health goods and services in 2022/23.

Despite this, the Australian healthcare system is still grappling with a shortage of staff, frustrating waiting times and growing demand from an ageing population.

The government’s response was to throw more money at the problem. They poured nearly $8bn into improving public hospitals and reducing backlog.

However, what the country needs is to develop a smarter way to deliver care, and that is exactly what AI-powered telehealth services provide.

They can offer a digital solution that reduces the burden on medical professionals, helps patients look after themselves and keeps the system running without a hitch.

Taking Telehealth to the Next Level

While telehealth has been on a steady rise in the Australian healthcare sector, its effectiveness depends primarily on the technology behind the service.

When telehealth first arrived on the scene, it opened the door for medical professionals to reach their patients and keep track of their health through video calls. 

AI has transformed the landscape, helping telehealth become a comprehensive, data-driven service capable of cataloguing symptoms, managing patient records and spotting complications early.

Automation is one of the biggest advantages of AI in telehealth. Sorting out the minor details was a task that took healthcare workers away from the frontline.

However, with AI in the mix, key elements such as booking appointments, billing, updating patient records and following up on treatment plans are now being handled by AI systems.

That makes it easier for the staff to direct their attention to more important issues. It also improves accuracy and ensures patient details and records are always on track.

Closing the Gap Between Remote Patients and World-Class Healthcare

As one of the largest countries in the world, travelling around Australia can be tricky. This issue undoubtedly impacts the healthcare system.

Many Australians live in rural or remote regions where access to specialists or even basic health services is not guaranteed given the distance to high-quality medical facilities.

Telehealth closed the gap, but AI has taken things to the next level. High-quality care has become more accessible to patients regardless of where they live.

AI-enhanced monitoring tools have made it easier for patients to be monitored remotely, especially for those dealing with life-threatening diagnoses like diabetes and hypertension.

There are devices fitted with AI algorithms that help to track a patient’s vital signs in real time. These devices also detect warning signs early and automatically alert clinicians.

By using these AI-powered tools, patients do not have to visit hospitals frequently. It also opens the door to quicker interventions and far better results for patients who may otherwise slip through the cracks.

The partnership between AliveCor and Australian healthcare providers is a decent example. They have introduced AI-powered ECG monitors that allow patients to track their heart rhythms remotely.

If there are any abnormalities, these devices spot them early and involve care teams to spring into action. It is a breakthrough that saves lives.

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