Modern Australian
The Times

Schneider Electric drives Generative AI productivity and sustainability solutions by integrating Microsoft Azure OpenAI

  • Schneider Electric customers and employees use GenAI (Generative AI) capabilities which deliver productivity gains and new ways of working
  • Collaboration with Microsoft in artificial intelligence is focused on creating innovative solutions for sustainability

HONG KONG SAR - Media OutReach - 20 November 2023 - Schneider Electric, the leader in the digital transformation of energy management and automation, is harnessing the capabilities of Generative artificial intelligence (GenAI) to empower customers and transform its internal operations.

Building on the foundations of a long-standing collaboration with Microsoft, Schneider Electric is integrating Microsoft Azure OpenAI to develop solutions that leverage algorithms to generate text, code, and other types of content. This has empowered Schneider Electric to reimagine its approach to various operational processes, streamlining time-consuming tasks, optimizing resource allocation, and gaining speed and efficiency. At the same time the Group continues to apply GenAI to advance innovation in its offer portfolio.

The key highlights of Schneider Electric's use of GenAI include:
  • Resource Advisor Copilot - using Large Language Model technology through Microsoft Azure OpenAI, Schneider Electric has securely built Copilot as a convenient digital companion embedded inside Resource Advisor. Copilot equips customers with enhanced data analysis, visualization, decision support, and performance optimization, and the ability to seamlessly process intricate industry knowledge and Resource Advisor system information.
  • Jo-Chat GPT – internal conversational assistant based on Microsoft Azure OpenAI Service allowing employees to profit from Generative AI capabilities in a secure way.
  • Finance Advisor – this conversational assistant provides an easy and effective way to find precise information for financial analysts in accounting and other functions within global finance. It helps to achieve consistent, compliant, and timely decision-making.
  • Knowledge Bot – conversational assistant helping customer care representatives find precise information to customer queries and proposing appropriate answer based on large internal documentation.
  • Conversational search – helping our customers search for the products they need in a natural conversation style using semantic search capability.
Schneider Electric is also looking to integrate Github Copilot to further enhance its offer creation processes and operations as well as Sales Copilot to further empower frontline employees.

Commenting on these technological and business advancements, Philippe Rambach, Chief AI Officer at Schneider Electric, stated, "Generative AI is a game-changer and we are investing in this technology. It has already allowed us to enhance internal productivity, and it aligns perfectly with our commitment to continuous improvement and impactful innovation focused on sustainability."

The AI hub organization at Schneider Electric was launched in 2021, before the GenAI technology became prevalent. With the emergence of these new tools, the company created a dedicated GenAI core team to work closely with internal and external stakeholders to detect early application opportunities.

Schneider Electric's adoption of Generative AI and integration with Microsoft Azure OpenAI underscore their commitment to staying at the forefront of technological innovation in energy management and industrial automation. The companies are focused on leveraging advanced technologies to drive efficiency gains, foster innovation, and achieve sustainable growth.

"Microsoft Azure OpenAI allows Schneider to develop agile, scalable, cost-effective and AI-powered solutions which are in line with our shared ambitions for a sustainable and digitalized future," said Dominik Wee, Corporate Vice President, Manufacturing and Mobility at Microsoft.

Schneider Electric portfolio of solutions built on Microsoft Azure offers its customers next-generation cloud-based, IoT (Internet of Things) solutions as well as advanced data and AI capabilities.

Together, the two companies help customers bridge the gap between setting ambitious sustainability goals and achieving them.
Hashtag: #genAI #AI #machinelearning #digitization #innovation






The issuer is solely responsible for the content of this announcement.

About Schneider Electric

Schneider's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On.

Our mission is to be your digital partner for Sustainability and Efficiency.

We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries.

We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values.


Discover the newest perspectives shaping sustainability, electricity 4.0, and next generation automation on .

Diesel Shortage to Impact Trades and Contractors

Strait of Hormuz blockage affecting all major parts of trades and construction Trades and construction across residential, commercial and industria...

Why Holiday Home Owners Turn to Rental Management Agents

The Allure — and the Reality — of Renting Out Your Property Owning a holiday home is a dream for many Australians. Whether it's a beachside sha...

Why Finding Reliable Doctors In Bundoora Is Important For Long-Term Health

Access to quality healthcare plays an important role in maintaining overall wellbeing and managing health concerns early. Trusted Doctors in Bundoor...

Understanding the Different Types of Car Services: Minor vs Major

When it comes to car maintenance, one of the most important things every vehicle owner should understand is the difference between a minor and a maj...

How Superannuation and TPD Insurance Work Together

Superannuation is an essential part of financial planning in Australia. It is designed to provide individuals with income during retirement, helping...

Tiny Towns funding granted for Mt Hotham and Mt Buller upgrades

Alpine Resorts Victoria (ARV) has welcomed funding support from the Victorian Government’s  Tiny Towns Fund, with both Mt Hotham and Mt Buller se...

Locksmith Services: Why Professional Security Solutions Matter More Than Ever

Security is a critical concern for homeowners, businesses, and vehicle owners alike. Whether it involves protecting a property, replacing damaged lo...

Why Tooth Fillings Are Important For Protecting Damaged Teeth

Cavities and minor tooth damage are common dental problems that can worsen if left untreated. Professional tooth fillings help restore damaged teeth, ...

The Connection Between Visibility and Driver Confidence

Operating a vehicle safely requires an immediate, uncompromised stream of visual information from the surrounding road environment. A driver's decis...

Important Things To Know Before Starting An SMSF Setup

Planning for retirement requires careful financial decisions, and many Australians are now looking for more direct control over how their superannua...

Why Retail Cleaning Plays a Key Role in Customer Experience and Business Success

Professional retail cleaning services are an essential part of maintaining a welcoming, safe, and professional environment for customers and staff...

Simple Ways to Make a Commercial Property More Appealing to Buyers

Selling or leasing a commercial property isn’t just about listing the square metres, taking a few photos and waiting for the right person to appea...

What Café Owners Should Know Before Upgrading Their Display Setup

A café display fridge does a lot more than keep cakes cold and sandwiches fresh. It quietly shapes the way customers browse, the way staff move beh...

Creating a Backyard That Feels Comfortable All Year Round

A great backyard doesn’t need to be huge, expensive or perfectly styled. Most of the time, the spaces people actually use are the ones that feel e...

How Homeowners Can Make Smarter Energy Decisions Before Upgrading

Energy upgrades used to feel like something you only looked into after a power bill gave you a nasty surprise. These days, though, more homeowners a...

Why Retail CX Breaks During Peak Sales Events and How to Prevent It

Retail customer experience has become one of the most important drivers of revenue growth, especially during high-intensity sales periods. However, ev...

15 South Indian Dishes Everyone Should Try

If your only experience of "Indian food" is butter chicken and garlic naan, South Indian cuisine is going to feel like discovering an entirely new c...

What Every Homeowner Should Know About Roof and Drainage Maintenance

A home's roof and drainage system work together every day to protect the property from water damage. While many homeowners focus on visible areas such...