Modern Australian
Men's Weekly

.

Putting People First: ONYX Hospitality Group's Strategy for Sustainable Leadership

By nurturing talent and cultivating a high-impact culture, ONYX redefines hospitality excellence.

BANGKOK, THAILAND - Media OutReach Newswire - 22 July 2025 - ONYX Hospitality Group, a leading hospitality management company in Southeast Asia, specialising in luxury hotels, resorts, serviced apartments, and residences, underscores its commitment to human resource development, reaffirming its belief that "people" are at the core of the hospitality and service industry.

Putting People First: ONYX Hospitality Group

The company is moving forward with a comprehensive human resource strategy, focusing on caring for, supporting, and developing employees to their fullest potential. This approach aims to deliver high-quality, sincere service experiences to customers, creating a strong competitive advantage and driving sustainable business growth. ONYX Hospitality Group aspires to become The Best Medium-sized Hospitality Management Company in Southeast Asia.

In recent years, ONYX Hospitality Group has earned recognition as a leading hospitality management company with a strong focus on human resource development. Its business strategy not only aims to position the organisation as a regional leader but also places people at the centre of its success. This commitment is reflected in numerous prestigious awards received both locally and internationally - highlighting ONYX's dedication to nurturing the potential of its personnel at every level, in line with its mission to empower people and grow the business together, sustainably and steadily.

Ms Saranya Watanasirisuk, Senior Vice President of Human Resources at ONYX Hospitality Group, stated, "With our vision to become The Best Medium-sized Hospitality Management Company in Southeast Asia, ONYX Hospitality Group concentrates not only on expanding our business both domestically and internationally, but also on prioritising strategic human resource development. We believe that in the hospitality and service industry, people are at the heart of delivering exceptional experiences to our guests. Therefore, every position plays a vital role in driving the business toward success. That's why we place great importance on supporting every stage of the Employee Life Cycle with care, encompassing both workplace welfare and quality of life, from the very first day an individual joins the company to the moment they achieve their career goals."

Driven by the belief that "people" are the cornerstone of the service industry, ONYX Hospitality Group has established a comprehensive human resource strategy—covering every aspect from talent selection and potential development to career advancement and long-term growth support.

Recruiting the Right Talent, Creating Differentiated Experiences

One key approach emphasised by ONYX Hospitality Group is the careful selection of personnel who possess a genuine "service mindset" and a personality that aligns with the distinct identities of its brands—Amari, OZO, Shama, and Oriental Residence. The company believes that individuals with a heartfelt commitment to service and a clear understanding of each brand's essence can naturally embody and convey the brand's identity, delivering the best possible experience to guests.

ONYX Academy: Strategically Developing High-Performance Talent

Recognising that all employees seek growth in their careers, ONYX Hospitality Group established ONYX Academy to support systematic, end-to-end development. The Academy designs clear career paths and delivers tailored learning programmes aimed at enhancing the skills and potential of personnel at every level. By focusing on future-ready skills that align with both business needs and individual career development plans, ONYX Academy provides employees with practical knowledge and opportunities to grow in line with their career aspirations.

Recently, ONYX Academy received four prestigious honours at the EXA: Employee Experience Awards 2025 Thailand, including: Best Management Training Programme from the GM (General Manager) Track, which emphasises the comprehensive development of general managers; Best Career Development Programme from The NextYou initiative, designed to cultivate emerging leaders; Best In-House Certification Programme from the ONYX HR Development Program, which empowers HR leaders in hotels to become strategic business partners; and Best ESG Programme in recognition of ONYX's commitment to driving Sustainably Crafted Hospitality. These four awards reflect ONYX Hospitality Group and ONYX Academy's ongoing and dedicated efforts to enhance the capabilities and potential of every employee.

Fostering Success Through a Flexible Corporate Culture

In addition, a key factor supporting employee success is a corporate culture rooted in "dynamism" and "openness." This culture encourages employees to think boldly and act confidently, share new ideas, and experiment with innovative approaches to help the organisation grow. Guided by the belief that "every voice can drive the organisation forward," ONYX promotes active participation in organisational development and change—adapting swiftly to evolving business and social landscapes—with strong backing from an executive team that deeply understands both its people and the business environment.

"We believe that focusing on 'people' is the foundation for delivering the best experiences and service. The success of ONYX Hospitality Group's human resource management is rooted in the unwavering support of all executives, who empower our employees to grow in every dimension—from recruitment and creating a robust learning system to designing a supportive environment, encouraging experimentation and learning from mistakes, and providing platforms for employees to fully showcase their potential. With this foundation, ONYX Hospitality Group has become not only a sought-after employer but also a trusted organisation where customers and guests across all our brands are confident they will receive the highest quality service from our dedicated and talented employees," said Ms Saranya.

Today, ONYX Hospitality Group stands not only as a leader in managing luxury hotels, resorts, serviced apartments, and residences across Southeast Asia but also as an organisation deeply committed to its people. The company prioritises employee well-being, supports career growth, values individual talents, and creates an environment where everyone has the opportunity to grow and create truly meaningful contributions.

For more information about Onyx Hospitality Group, visit www.onyx-hospitality.com.Hashtag: #ONYX

The issuer is solely responsible for the content of this announcement.

How to Save Smart: Cheapest Travel Insurance for Schengen Visa without Cutting Corners

Picture this: you’ve found a last-minute flight to Milan, your hotel booking comes with breakfast and a rooftop view, and your itinerary is ready ...

Keeping Lone and Remote Workers Safe: Employer Duties and Practical Solutions

In Australia, thousands of employees work alone, in remote locations, or in direct contact with the public every day. While these roles are critical...

How Your General Dentist Supports Your Smile Over a Lifetime

A healthy grin is more than just a desirable feature; it reflects overall health, well-being, and self-esteem. Our oral health needs evolve from chi...

A Brighter Smile in Sydney: Expert Cosmetic Dentists and Veneers Solutions

A confident smile can open doors, boost your self-esteem, and leave a lasting impression. In Sydney, more people than ever are turning to cosmetic den...

How To Keep Vase Flowers Fresh Through Australia’s Coldest Months

Winter flowers develop slowly, which gives them stronger structure and longer vase life Heat from indoor environments is the biggest threat to th...

Artificial Intelligence is Powering the Growth of Australian Telehealth Services

Many Australians have traditionally experienced difficulties in accessing timely and quality healthcare, especially those who live in rural or remot...

VR Training in Australia – Customer Service Risk Management

In today’s rapidly evolving workplaces, Australian organisations are turning to immersive learning tools like VR to handle specialised needs such ...

Powering Shepparton’s Businesses: Expert Commercial Electrical Services You Can Count On

When it comes to running a successful business, having reliable, compliant, and efficient electrical systems is non-negotiable. From small retail ou...

Maximise Efficiency: Cleaner Solar Panels for Optimal Performance

Solar panels are a smart investment in energy efficiency, sustainability, and long-term savings—especially here in Cairns, where the tropical sun ...

7 Common Air Conditioner Issues in Melbourne – And How to Fix Them

Image by freepik Living in Melbourne, we all know how unpredictable the weather can be. One moment it’s cold and windy, the next it’s a scorchin...

Powering Palm QLD with Reliable Electrical Solutions

Image by pvproductions on Freepik When it comes to finding a trustworthy electrician Palm QLD locals can count on, the team at East Coast Sparkies s...

The Smart Way to Grow Online: SEO Management Sydney Businesses Can Rely On

If you’re a Sydney-based business owner, you already know the digital space is crowded. But with the right strategy, you don’t need to shout the...

What Your Car Says About You: The Personality Behind the Vehicle

You can tell a lot about someone by the car they drive—or at least, that’s what people think. True Blue Mobile Mechanics reckon the car says a l...

The Confidence Curve: Why Boudoir Photography Is the Empowerment Trend You Didn’t Know You Needed

Boudoir photography has been quietly taking over social feeds, Pinterest boards, and personal milestones—and for good reason. It’s not just abou...

Understanding Level 2 Electricians: Why Sydney Residents Need Licenced Experts for Complex Electrical Work

When it comes to electrical work around the home or business, not all electricians are created equal. In Sydney, particularly when you're dealing wi...

Retirement Anchored in Model Boat Building for Waterford’s Doug Unsold

WATERFORD — When Doug Unsold sees his ship come in, it’s usually one he’s crafted with his own hands. The 67-year-old retiree from Waterford ...

The Science Behind Alarm Clocks and Your Circadian Rhythm

Waking up on time isn’t just about setting an alarm—it’s about working with your body, not against it. At the heart of every restful night and...

How to Use Plants to Create a Calming Atmosphere in Your Home

In today’s fast-paced world, cultivating a calm, soothing environment at home has never been more important. Whether you live in a busy urban apar...