Modern Australian
The Times

Jollibee UK Reports Robust Q3 2023 Growth Driven by Strong Consumer Demand

LONDON, UNITED KINGDOM - Media OutReach - 29 November 2023 - Jollibee, the global restaurant chain celebrated for its flagship fried chicken "Chickenjoy," announced robust Q3 2023 growth for its UK business.

The company achieved growth of 50.5% in systemwide sales and 44.3% in same-store sales for Q3 2023, driven by significant transaction count growth and higher consumer demand from the increasing popularity of its bestsellers Chickenjoy, Chicken Sandwich, and Peach Mango Pie.


Jollibee UK Reports Robust Growth 1

Jollibee UK
Q3 Growth vs SPLY
2023 YTD (Jan-Sept) Growth vs SPLY
Systemwide Sales Growth
+50.5%
+37.0%
Same-store Sales Growth
+44.3%
+27.5%

"Our strong Q3 2023 results affirm our efforts towards providing great-tasting, craveable, and excellent value-for-money food offerings to UK consumers," shared Dennis Flores, Jollibee Group President for Europe, Middle East, Asia, and Australia. "We are grateful for the continued patronage of our customers across the UK, with more and more new customers coming in to discover our menu items. We look forward to serving their Jollibee favorites at our restaurants or via delivery across the country."

Jollibee is known globally for Chickenjoy, its flagship fried chicken that is hand-breaded with a thin, delicate coating for extra crispiness, cooked to perfection for extra juiciness and flavor, and marinated to the bone to bring out the taste of natural, freshly fried chicken. Chickenjoy was named by Eater.com as America's Best Chain Fried Chicken in 2022, besting 15 other global brands in four rounds of contests.

Loved by local UK customers for its "legit spiciness," Jollibee's Spicy Chicken Sandwich features a hefty chicken fillet double hand-coated with hot, peppery breading, marinated with a signature mix of spices for a satisfyingly juicy bite, and finished with sriracha mayo dressing for an extra kick. Peach Mango Pie, Jollibee's bestselling dessert made of real peaches and mangoes, has also been a hit among local consumers, selling out for weeks when it was first launched in the UK.

Bestsellers Chickenjoy fried chicken, Chicken Sandwich, and Peach Mango Pie continue to win over UK consumers
Bestsellers Chickenjoy fried chicken, Chicken Sandwich, and Peach Mango Pie continue to win over UK consumers
Strong marketing campaigns for its bestsellers also contributed to stellar growth, accompanied by partnerships with major UK aggregators that drive strong delivery sales. Collaborations with popular content creators AJ Clementine and Michelin-background chef Whyte Rushen have further bolstered the brand's popularity and appeal to local British consumers, who now comprise 80% of Jollibee's customer base. The brand has likewise made significant efforts to ensure consistency in customer experience and product quality, reflected in all of its 12 stores having Google ratings of 4 and up, which is above average compared to QSR industry benchmarks.

Strong Jollibee Group Growth

Jollibee UK's stellar growth contributed to the overall strong performance of its parent company, the Jollibee Group. The Jollibee Group, a publicly listed company on the Philippine Stock Exchange, is one of the fastest-growing restaurant companies in the world, with 18 brands with over 6,700 stores across 34 countries. Its key brands include Jollibee, The Coffee Bean and Tea Leaf ®, Michelin-starred Tim Ho Wan, and better burger chain Smashburger.

Total Jollibee Group systemwide sales grew by a robust 11.8% in Q3 and 19.1% in YTD September 2023 compared to the same periods last year. Revenues grew in line with systemwide sales.

JFC's strong topline performance and robust gross profit margin of 18.3% produced a record operating income of GBP 61.0 million (USD 77.7 million) for the quarter and a 7.0% operating income margin.

JFC CFO, Richard Shin commented, "Our strong results for the quarter demonstrated JFC's continued financial resilience highlighted by our record-high quarterly system-wide sales and operating income. While the external environment remains challenged, we are confident in our ability to deliver sustainable growth as we continue to focus on what we can control, invest in line with long-term strategy, prudently manage our expenses, and drive efficiencies in our organization."

At the end of September 2023, JFC's store network increased by 5.8% compared to a year ago. JFC operated 6,720 stores worldwide: Philippines (3,295) and International (3,425): 538 in China, 388 in North America, 330 in EMEA, 725 with Highlands Coffee mainly in Vietnam, 1,132 with CBTL and 312 with Milksha.


Hashtag: #jolibee

The issuer is solely responsible for the content of this announcement.

A bit of Jolibee History

Jollibee is a much-loved restaurant chain founded in 1978 by Tony Tan Caktiong and his family. It is the market leader in its home country's restaurant industry, with over 1,600 locations across 17 countries. The brand has many accolades to its name, including the "best international restaurant chain" by US-based food and lifestyle website, Thrillist, and among America's Hottest Brands by AdAge. Famously, the late celebrity chef Anthony Bourdain referred to Jollibee as the "wackiest, jolliest place on Earth" in his hit CNN food and travel documentary show, Parts Unknown.

Parent company, Jollibee Group, now has over 6,600 stores globally across 18 brands and operates in 34 countries. It owns 80% of The Coffee Bean and Tea Leaf® business, which is present in 25 countries, and operates Michelin-starred Tim Ho Wan in Mainland People's Republic of China. It also owns and operates Chowking, Greenwich, Red Ribbon, and Mang Inasal in the Philippines; Yonghe King and Hong Zhuang Yuan in the Mainland People's Republic of China; Smashburger in the US, and Highlands Coffee, mostly in Vietnam. The Jollibee Group also owns the franchise of Burger King, Panda Express, and Yoshinoya in the Philippines. Jollibee Group also acquired 51% ownership of Milksha, a Taiwanese bubble tea brand. The company is listed on the Philippine Stock Exchange.

For the latest updates on Jollibee UK, follow us on and @jollibeeuk, or visit . For updates on the Jollibee Group, Jollibee UK's parent company, visit .

Understanding the Different Types of Car Services: Minor vs Major

When it comes to car maintenance, one of the most important things every vehicle owner should understand is the difference between a minor and a maj...

How Superannuation and TPD Insurance Work Together

Superannuation is an essential part of financial planning in Australia. It is designed to provide individuals with income during retirement, helping...

Tiny Towns funding granted for Mt Hotham and Mt Buller upgrades

Alpine Resorts Victoria (ARV) has welcomed funding support from the Victorian Government’s  Tiny Towns Fund, with both Mt Hotham and Mt Buller se...

Locksmith Services: Why Professional Security Solutions Matter More Than Ever

Security is a critical concern for homeowners, businesses, and vehicle owners alike. Whether it involves protecting a property, replacing damaged lo...

Why Tooth Fillings Are Important For Protecting Damaged Teeth

Cavities and minor tooth damage are common dental problems that can worsen if left untreated. Professional tooth fillings help restore damaged teeth, ...

The Connection Between Visibility and Driver Confidence

Operating a vehicle safely requires an immediate, uncompromised stream of visual information from the surrounding road environment. A driver's decis...

Important Things To Know Before Starting An SMSF Setup

Planning for retirement requires careful financial decisions, and many Australians are now looking for more direct control over how their superannua...

Why Retail Cleaning Plays a Key Role in Customer Experience and Business Success

Professional retail cleaning services are an essential part of maintaining a welcoming, safe, and professional environment for customers and staff...

Simple Ways to Make a Commercial Property More Appealing to Buyers

Selling or leasing a commercial property isn’t just about listing the square metres, taking a few photos and waiting for the right person to appea...

What Café Owners Should Know Before Upgrading Their Display Setup

A café display fridge does a lot more than keep cakes cold and sandwiches fresh. It quietly shapes the way customers browse, the way staff move beh...

Creating a Backyard That Feels Comfortable All Year Round

A great backyard doesn’t need to be huge, expensive or perfectly styled. Most of the time, the spaces people actually use are the ones that feel e...

How Homeowners Can Make Smarter Energy Decisions Before Upgrading

Energy upgrades used to feel like something you only looked into after a power bill gave you a nasty surprise. These days, though, more homeowners a...

Why Retail CX Breaks During Peak Sales Events and How to Prevent It

Retail customer experience has become one of the most important drivers of revenue growth, especially during high-intensity sales periods. However, ev...

15 South Indian Dishes Everyone Should Try

If your only experience of "Indian food" is butter chicken and garlic naan, South Indian cuisine is going to feel like discovering an entirely new c...

What Every Homeowner Should Know About Roof and Drainage Maintenance

A home's roof and drainage system work together every day to protect the property from water damage. While many homeowners focus on visible areas such...

From Plans to Priced Quote: The Estimating Workflow Most Builders Skip

For a small one-off job, an experienced builder can size up the materials in their head. The problem is that most jobs are not small one-off jobs, and...

Organisational Experts Share Their Tips for Achieving a Clutter-Free Kitchen

They say the kitchen is the heart of a house which means a clutter-free kitchen not only makes your home in general look nicer, it also makes cookin...

10 Creative Ways AI Image Extenders Are Transforming Digital Content Creation in 2026

Introduction Artificial intelligence continues to reshape the digital landscape, and one of the most exciting innovations in 2026 is the rise of AI i...