Modern Australian
The Times

KPay celebrates Third Anniversary, enhances financial management efficiency with the launch of HK’s first unified Pay-In and Pay-Out Platform for SMEs

New offering aims to reduce the HKD$160,000 in annual average operating costs per SME in Hong Kong

HONG KONG SAR - Media OutReach Newswire - 5 June 2024 - SMEs in Hong Kong spend over 2,298 hours per year on dated methods of financial management, resulting in an average annual operating cost of HK$160,000 per SME.

This was the alarming figure highlighted in a study by KPay, a leading all-in-one financial and business management platform for merchants.

(From left to right) Richard Wong, Co-founder & Head of Partnerships; Martin Xie, Co-founder, Chief Technology Officer & Chief Operation Officer; Desmond Leung, Vice President and General Manager, Global Merchant and Network Services, Greater China, American Express; Brad Jones, Chief Executive Officer, PayMe by HSBC; Jolynn Wong, Managing Director and Head of SME Banking, DBS Bank (Hong Kong) Limited; Davis Chan, Co-Founder and Chief Executive Officer; Daniel Cheung, Co-Founder and Chief Strategy Officer
(From left to right) Richard Wong, Co-founder & Head of Partnerships; Martin Xie, Co-founder, Chief Technology Officer & Chief Operation Officer; Desmond Leung, Vice President and General Manager, Global Merchant and Network Services, Greater China, American Express; Brad Jones, Chief Executive Officer, PayMe by HSBC; Jolynn Wong, Managing Director and Head of SME Banking, DBS Bank (Hong Kong) Limited; Davis Chan, Co-Founder and Chief Executive Officer; Daniel Cheung, Co-Founder and Chief Strategy Officer

Conquering Financial Operations Management with KPay
The study, which captures input from over 1,000 merchants, reveals critical financial management challenges in areas such as time and cost inefficiencies tied to financial operations. Almost all SMEs in Hong Kong with 15% still reliant on paper, and 55% using basic spreadsheets for financial management.

The traditional pay-out methods used by many SMEs are highly fragmented, involving extensive manual work and high handling fees. This results in a significant loss of time that could be better utilised for business development and revenue generation. Additionally, the diverse payment landscape in Hong Kong complicates the tracking and consolidation of bills and funds received. This necessitates dedicated efforts to manage various payment platforms and maintain multiple business management systems, exacerbating operational inefficiency.

As a result, over half of the merchants surveyed expressed a need for more innovative pay-out methods. They seek alternatives to alleviate frustrations related to fulfilment issues caused by manual input errors (46%), time-consuming expense management processes (33%), and difficulties in managing and storing invoices (31%).

Hong Kong's First Unified Pay-in and Pay-out Platform for SMEs

The platform aims to address operational pain points for SMEs by providing a streamlined, one-stop solution for payment collection – from pay-ins to pay-outs, bill management, reconciliation, T+0 settlement and financial data analysis – all within a single user-friendly app that can reduce manual errors up to by 90%.

In addition to integrating these features into a single app, the new platform also offers international transfers with faster settlements through an infrastructure powered by Airwallex. This allows SMEs to manage bills directly and efficiently, facilitating smoother and more efficient pay-ins and pay-outs. Access to these facilities can be set up within 48 hours.

KPay Emerges as First Open Banking Partner Enabled by DBS SME Banking Hong Kong
KPay's "Connect to Bank" function allows merchants to manage business performance anytime, anywhere. With a mission to address these challenges and unleash the growth potential of businesses through simple and smart technology, KPay has launched Hong Kong's first unified pay-in-pay-out platform for SMEs. This platform leverages the market-leading API solutions from DBS Hong Kong, which sets to address operational pain points for SMEs.

"We are thrilled to support this initiative with our market-leading API solutions, marking DBS SME Banking Hong Kong's first open banking collaboration with a local partner. This underscores our commitment to enhancing SME business experiences with partners like KPay. Dedicated to providing seamless digital banking services, DBS has supported hundreds of KPay merchants in Hong Kong with tailored banking privileges. We are confident this number will grow as we introduce a low-carbon SME package to support sustainable practices," said Jolynn Wong, Managing Director and Head of SME Banking, DBS Bank (Hong Kong) Limited.

Celebrating KPay's Third Anniversary
This collaboration represents a key milestone in KPay's rapid ascent in the fintech sector. Since its inauguration three years ago, KPay has become a leading fintech player that is trusted by more than 33,000 merchants, with operations in Hong Kong, Singapore, and Japan. The company aims to grow its merchants tenfold within the next three years.

Speaking at KPay's third anniversary, Davis Chan, Co-Founder and CEO of KPay said, "At KPay, we are a driving force behind business growth of our merchants. As we celebrate our third anniversary, we're setting our sights on transforming the payment sector and catalysing growth over the next three years. We take great pride in being the leading non-bank payment facilitator in Hong Kong with the largest market share of merchants as of this year, as well as now launching the market's first unified pay-in and pay-out platform."

KPay celebrated its anniversary milestone with merchant partners, ranging from food & beverage heroes Châteraisé and Yat Lok Restaurants, to retails brands such as Little Prince Art and Hotstone Yanpan Yoga among many well-known merchants. The celebration was also joined by KPay's key finance and banking partners including DBS, American Express and PayMe by HSBC.

Desmond Leung, Vice President and General Manager of Global Merchant and Network Services, Greater China, American Express said, "We are delighted to collaborate with a vibrant start-up company like KPay, and firmly believe that our partnership will yield unique synergies. By joining hands with KPay, we look forward to enabling both local and visiting American Express Cardmembers to spend at more merchants across Hong Kong, thereby bringing more new business opportunities to the local retail industry."

Further commenting on KPay's business growth, Davis noted, "This is just the beginning of our KPay journey. Our commitment is to revolutionise how businesses manage their operations and finances, and we're excited about the prospect of many more years of innovation and shared success ahead with our expanding merchant base across Asia. We strive to continue to be the business platform of choice for merchants to thrive effortlessly."
Hashtag: #KPay #SME #financialmanagement

The issuer is solely responsible for the content of this announcement.

About KPay

KPay Merchant Service Limited (KPay) is a fintech company committed to unleash the growth potential of businesses of all sizes, with simple and smart technology Serving over 33,000 merchants in Hong Kong, Singapore & Japan, KPay aspires to be the comprehensive business platform of choice for merchants across the Asia Pacific, through its various solutions of customer-led payment, financial management, operational and digital transformation products and services.

To learn more about KPay, please visit our or the company's website: .

Diesel Shortage to Impact Trades and Contractors

Strait of Hormuz blockage affecting all major parts of trades and construction Trades and construction across residential, commercial and industria...

Why Holiday Home Owners Turn to Rental Management Agents

The Allure — and the Reality — of Renting Out Your Property Owning a holiday home is a dream for many Australians. Whether it's a beachside sha...

Why Finding Reliable Doctors In Bundoora Is Important For Long-Term Health

Access to quality healthcare plays an important role in maintaining overall wellbeing and managing health concerns early. Trusted Doctors in Bundoor...

Understanding the Different Types of Car Services: Minor vs Major

When it comes to car maintenance, one of the most important things every vehicle owner should understand is the difference between a minor and a maj...

How Superannuation and TPD Insurance Work Together

Superannuation is an essential part of financial planning in Australia. It is designed to provide individuals with income during retirement, helping...

Tiny Towns funding granted for Mt Hotham and Mt Buller upgrades

Alpine Resorts Victoria (ARV) has welcomed funding support from the Victorian Government’s  Tiny Towns Fund, with both Mt Hotham and Mt Buller se...

Locksmith Services: Why Professional Security Solutions Matter More Than Ever

Security is a critical concern for homeowners, businesses, and vehicle owners alike. Whether it involves protecting a property, replacing damaged lo...

Why Tooth Fillings Are Important For Protecting Damaged Teeth

Cavities and minor tooth damage are common dental problems that can worsen if left untreated. Professional tooth fillings help restore damaged teeth, ...

The Connection Between Visibility and Driver Confidence

Operating a vehicle safely requires an immediate, uncompromised stream of visual information from the surrounding road environment. A driver's decis...

Important Things To Know Before Starting An SMSF Setup

Planning for retirement requires careful financial decisions, and many Australians are now looking for more direct control over how their superannua...

Why Retail Cleaning Plays a Key Role in Customer Experience and Business Success

Professional retail cleaning services are an essential part of maintaining a welcoming, safe, and professional environment for customers and staff...

Simple Ways to Make a Commercial Property More Appealing to Buyers

Selling or leasing a commercial property isn’t just about listing the square metres, taking a few photos and waiting for the right person to appea...

What Café Owners Should Know Before Upgrading Their Display Setup

A café display fridge does a lot more than keep cakes cold and sandwiches fresh. It quietly shapes the way customers browse, the way staff move beh...

Creating a Backyard That Feels Comfortable All Year Round

A great backyard doesn’t need to be huge, expensive or perfectly styled. Most of the time, the spaces people actually use are the ones that feel e...

How Homeowners Can Make Smarter Energy Decisions Before Upgrading

Energy upgrades used to feel like something you only looked into after a power bill gave you a nasty surprise. These days, though, more homeowners a...

Why Retail CX Breaks During Peak Sales Events and How to Prevent It

Retail customer experience has become one of the most important drivers of revenue growth, especially during high-intensity sales periods. However, ev...

15 South Indian Dishes Everyone Should Try

If your only experience of "Indian food" is butter chicken and garlic naan, South Indian cuisine is going to feel like discovering an entirely new c...

What Every Homeowner Should Know About Roof and Drainage Maintenance

A home's roof and drainage system work together every day to protect the property from water damage. While many homeowners focus on visible areas such...